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FRIDGEFIX

Privacy Policy

Effective Date: August 15, 2026

FridgeFix respects your privacy. This policy explains how your personal data is collected, used, and protected.

1. About This Policy

FridgeFix ("we", "us", "our") operates the FridgeFix mobile and web application ("App"). This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights regarding your data. FridgeFix is operated from British Columbia, Canada. By using the App, you agree to this policy.

2. Information We Collect

We may collect the following information when you use FridgeFix: • Guest information: Guest mode can be used without an account for browsing and device-local features. AI kitchen scanning, recipe generation, Quick Fix, and How to Cook require a registered account. Registered Free accounts include 5 kitchen scans, 20 recipe generations, 3 Quick Fix guides, and 3 How to Cook guides per calendar month. After the applicable Free allowance is used, Premium access is required for additional use of that metered feature. Guest-mode kitchen data and preferences remain on the device until you create an account or clear the app/site storage. • Account information: If you create an account, we collect your email address, display name, user ID, and account settings. • Uploaded photos: Images of your fridge, freezer, pantry, ingredients, grocery receipts, or cooked recipes that you choose to upload. • Kitchen and meal data: Ingredient inventory, expiry dates, recipes, meal plans, grocery lists, scan corrections, and household-sharing records. During Guest mode, kitchen items, saved recipes, and guest preferences are stored locally on your device until you choose to create an account. • Dietary information: Diet type, food restrictions, allergies, foods to avoid, serving preferences, and cooking preferences that you provide. • Support information: Feedback, support messages, and the contact email connected to them. • Usage and diagnostic data: Feature activity, scan performance, usage counters, error logs, device or session information made available by the App, subscription access events, and session-replay/session-recording analytics when enabled. Session replay may capture pages or screens viewed, clicks or taps, scrolling, navigation, performance context, and other interactions with the FridgeFix interface so we can reproduce bugs and improve usability. It is used for product quality and support, not third-party advertising. Do not enter unnecessary personal or sensitive information into free-text fields. • Subscription data: Plan status, billing period, and payment-provider customer or subscription identifiers. FridgeFix does not store full card numbers or CVV values.

3. How We Use Your Information

We use your information solely to provide and improve the FridgeFix service: • To power AI ingredient detection from your uploaded photos. • To generate personalized recipe suggestions based on your ingredients and dietary preferences. • To save and retrieve your kitchen inventory, recipes, and meal plans. • To manage your account and subscription status. • To improve AI accuracy, App performance, reliability, and usability, including reviewing session-replay/session-recording analytics when enabled to diagnose bugs or confusing user flows. • To communicate with you about your account or subscription when necessary.

4. Uploaded Photos and AI Processing

Photos you choose to upload may be sent through Base44-hosted file storage and third-party AI-processing services for ingredient detection, receipt extraction, cooking assistance, or recipe-photo moderation. Only the photo, text, ingredient, dietary, or recipe context needed to perform the feature you request is sent to the relevant processing service. Uploaded-file URLs and related scan records may be stored so the App can provide results, caching, history, or moderation. Do not upload photos containing people, addresses, payment details, loyalty numbers, or other information that is not needed. FridgeFix does not sell uploaded photos or use them for third-party advertising.

5. Data Sharing

FridgeFix does not sell your personal data. We may share limited information only in these circumstances: • With service providers who help us operate the App (hosting, AI processing, authentication, analytics). These providers access only the data necessary to perform their service. • With payment processors to manage your subscription. Payment details are handled entirely by the payment provider and are not stored by FridgeFix. • When required by law, legal process, or to prevent fraud or protect safety.

6. Payment and Subscription Data

Web subscriptions are processed by Stripe. Native iOS and Android subscriptions are processed by Apple App Store or Google Play, with RevenueCat used to verify store receipts and subscription entitlements. FridgeFix stores limited product, customer, subscription, provider, expiry, and entitlement identifiers needed to activate access, process renewals, restore purchases, prevent duplicate access errors, and open subscription management. FridgeFix does not store full card numbers, CVV values, or app-store payment credentials.

7. Third-Party Services

FridgeFix relies on service providers for app hosting and authentication, database and file storage, third-party AI inference, email delivery, analytics and diagnostics, and payment processing. We limit transfers to the information reasonably needed to provide the requested feature or operate the service. These providers process information under their own contractual and privacy obligations. App stores may separately collect purchase, device, diagnostic, and usage information under their own privacy policies.

8. Data Retention

We retain active account data while your account is open and as needed to provide the service. Guest kitchen items, saved recipes, and guest preferences remain in local app or browser storage on that device until the storage is cleared, the app is uninstalled, or the data is moved into an account. A pseudonymous GuestSession usage record may be retained on our backend as reasonably necessary to enforce Free limits, prevent abuse, troubleshoot guest access, or meet security and audit needs. In-app account deletion removes the app user account and matching active records. Base44 documentation states that deleted custom-table records may remain recoverable for up to 30 days before permanent removal. Infrastructure backups and uploaded-file storage may also persist temporarily under provider retention schedules. Limited financial, security, fraud-prevention, legal, or audit information may be retained where required or reasonably necessary.

9. Your Rights and Data Deletion

If you are using Guest mode, you can remove device-local guest data by clearing FridgeFix app/site storage or uninstalling the app. If you have created an account, you may update profile information in Settings and delete your FridgeFix account through Settings → Delete Account & Data. You may also request help with access, correction, or deletion by emailing:

support@fridgefix.ca

with the subject line "Delete My FridgeFix Account" and include the email address connected to your account.

10. Account Deletion Details

The in-app deletion operation attempts to cancel an active Stripe web subscription first, then removes your app user account and matching active records across kitchen inventory, scans and scan caches, saved recipes, meal plans, grocery data, corrections, feedback, notifications, usage locks, diagnostic records, and profile preferences. Deleting a FridgeFix account does not cancel an Apple App Store or Google Play subscription; store subscriptions must be cancelled through the applicable store before or after account deletion. Shared household attribution is anonymized where possible. If you own a household with another active member, deletion is paused until household ownership is resolved so another person’s shared data is not destroyed. Uploaded-file records are removed, but Base44 does not currently expose a documented file-delete API to this project, so stored media or backups may persist temporarily under provider retention rules.

11. Children's Privacy

FridgeFix is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly. If you believe a child has provided us personal data, please contact us.

12. Data Security

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security of your data.

13. User Rights

Depending on your location, you may have rights under applicable data protection law, including the right to: access your data, correct inaccuracies, request deletion, object to processing, or lodge a complaint with a supervisory authority. To exercise these rights, contact us at support@fridgefix.ca.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and provide appropriate notice within the App. Your continued use of the App after changes constitutes acceptance of the updated policy.

15. App Store and Platform Privacy

If you obtain FridgeFix through an app store or use an operating-system service, that platform may independently process purchase, device, crash, and usage information under its own privacy policy. FridgeFix does not control the platform’s independent processing.

16. Contact Us

For any privacy questions, data requests, or concerns, contact:

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